Power Legends – Privacy Policy

Power Legends (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and business.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – name, address, phone number, email address.

  • Service Information – details of electrical services requested or performed, property details, and job notes.

  • Payment Information – transaction details (we do not store credit card numbers).

  • Website Usage Data – IP address, browser type, and pages visited on our site (collected via cookies and analytics tools).

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Contact us via phone, email, or online forms.

  • Request a quote or book a service.

  • Engage with our website or social media pages.

  • Make a payment for our services.

We may also collect information from publicly available sources or third-party service providers where relevant to our services.

3. How We Use Your Information

We use your personal information to:

  • Provide, manage, and improve our services.

  • Communicate with you about bookings, quotes, and service updates.

  • Process payments and issue invoices.

  • Send service reminders, safety tips, and promotional offers (you may opt out at any time).

  • Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your personal information to:

  • Our employees, contractors, and technicians who perform services.

  • Payment processors and accounting platforms.

  • IT and website hosting providers.

  • Regulatory bodies as required by law.

We will never sell your personal information to third parties.

5. Storage & Security

We store personal information securely in both electronic and physical formats and take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, or disclosure.

6. Cookies & Analytics

Our website uses cookies to improve functionality and analyse traffic. By using our site, you consent to the use of cookies by this policy. You can disable cookies in your browser settings, but some features may not function properly.

7. Access & Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable time, as required by the Privacy Act.

8. Overseas Disclosure

We generally do not disclose personal information outside Australia. However, some third-party service providers (such as cloud storage or email services) may store information overseas.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

Power Legends
Phone: 1300 859 550
Email: [email protected]
Website: powerlegends.com.au